Privacy Policy — Raato Ghar
Last Updated: November 18, 2025
Raato Ghar (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you make a booking or contact us via email through our website raatoghar.com.
1. Information We Collect
We only collect information that is necessary to process your booking and communicate with you, including:
Your name
Your email address
Your phone number (if provided)
Booking details (date, time, number of guests, and any special requests)
We do not collect payment information or other financial details.
2. How We Use Your Information
Your information is used solely for the following purposes:
To process and confirm your booking via email
To respond to inquiries or requests
To send updates or notifications regarding your booking (if applicable)
To improve our services and communication
3. Information Sharing
We do not sell or share your personal information with third parties for marketing purposes. Your data may only be shared in the following situations:
With staff members who need the information to prepare for your booking
If required by law or legal process
4. Data Retention
We retain your personal information only as long as necessary to process your booking and for reasonable follow-up purposes.
Once your booking is completed and no longer needed, your personal information will be securely deleted or anonymised.
5. Security
We take reasonable measures to protect your personal information from unauthorised access or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
To exercise these rights, please contact us using the details below.
7. Cookies
We may use cookies or similar technologies on our website to improve user experience. No personal data is collected via these cookies for marketing or advertising purposes.
8. Children
Our website and booking service are not intended for children under 16, and we do not knowingly collect information from them.
9. Changes to This Privacy Policy
We may update this policy occasionally. Updates will be reflected on this page with a new “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Email: info@raatoghar.com
Phone Number: 0436 859 031
Address: 12 Good St, Granville NSW 2142, Australia